Skip to main content
[email protected] 24/7 Support
Menu

Do vendors keep records of past orders?

posted by Justjup1t3r 2 months ago 421 views 5 comments

Been wondering the same thing myself for a while now, especially after I placed my second order with a vendor I'd used a few months back. I figured I'd share my experience and what I've gathered from talking to other members on here, since it's a pretty common question for anyone looking to reorder without jumping through all the hoops again.

First, a quick timeline from my first order to show how it played out. I placed the order on a Tuesday evening, got a confirmation email within about 4 hours. The vendor took about 2 days to process everything and send me a tracking number. Then shipping took roughly 7 business days via standard mail – nothing express, just regular envelope service. Delivery was a Monday afternoon, so total door-to-door was about 12 days. For the second order, I just sent a message asking if they still had my info on file. Got a reply in about 6 hours (communication response speed was solid, maybe 7/10 for reliability), saying they kept templates and photos from past orders for up to a year. I just confirmed my address and paid again, and the whole process from message to shipped was just 1 day. So yeah, they had my data.

As for packaging stealth – that first order came in a plain letter-size envelope, no return address that stands out, just a fake name and a generic street address. Inside was a thin cardboard sleeve to keep the ID flat, and the ID itself was sandwiched between two pieces of plastic to prevent bending. No obvious markings, no barcode, nothing that would make a postal worker raise an eyebrow. It passed the "what's this?" test with my roommate who usually opens my mail by mistake. For the reorder, packaging was identical – same envelope, same stealth level. That consistency is something I appreciate because it means I don't have to worry about different methods raising flags.

Now, value for money (VFM) – I'd rate my first order at a solid 8/10. The price felt fair for the quality, and the reorder was even better since I didn't have to pay for a new photo session or template rework. The second order came with a small discount for being a repeat customer (not huge, maybe 10% off, but every bit helps). So VFM on reorders is definitely higher, maybe 9/10, assuming the vendor doesn't charge a "database maintenance fee" or something sketchy.

Pros and cons of vendors keeping records:
Pros: Speed of reorder is the big one. No need to rescan or reshoot your photo, no waiting for customer service to approve a new template, and less risk of messing up details like DOB or address. Plus, if you're happy with the previous product, you know the vendor's quality is consistent because they're working from the same template. Some vendors even let you make minor updates (like a new address) without restarting the whole process.
Cons: Security concern, obviously. If the vendor gets raided or their system leaks, your info could be exposed – that photo, your real address, all of it. Also, some vendors delete records after a certain time, so if you wait too long (like 18 months), you might have to start fresh anyway. And there's the risk of the vendor using your data for other purposes, though that's rare in this community. Another con: if the vendor goes out of business and sells their database, that's bad news bears.

From what I've seen, most vendors in the mid-to-high tier range do keep records for at least 6-12 months. They usually mention it in their FAQ or terms, so check that before ordering for the first time if reordering matters to you. Some smaller or newer vendors might not have the infrastructure, so your mileage will vary. If you're nervous, you can always ask politely via their support chat – I've found they're generally upfront about it. Just don't expect a written guarantee.

Overall, my advice is this: if you find a vendor you trust and the quality is there, it's usually safe to assume they keep your data for at least one cycle. But always send a quick message first to confirm – better to ask than to assume and end up sending your selfie again for no reason. Hope that helps answer the question!

10
k2415

Yeah it really depends on the vendor. Some are super careful about privacy and clear their records fast, others hold onto your info for months. I always check vendor communication before ordering—if they're sketchy about answering or slow on customer service responsiveness, I don't trust them to handle my data well either. I usually just message them directly and ask upfront. Better safe than sorry, you know?

0
0
rickyspa21

Yeah, most vendors tend to hold onto your info for a little while. I'd say check their FAQ or just shoot them a message if you're worried. Honestly, better to ask than just assume.

5
5
tapitennis

Good question. Honestly, it probably varies by vendor—some might keep order logs for a while, others purge 'em quick. I'd feel better asking mine directly instead of just assuming. Better safe than sorry, especially if privacy's a concern.

2
2
max_coletta

Yeah, some of them do. Honestly, it's convenient for checking past orders or reordering. But if you're worried about privacy, I'd still recommend clearing your browser history and using a burner email. Not every vendor saves your info, you know—some are strict about no accounts at all. It just depends on who you're dealing with.

1
1
BowToTheKing

You know, I'm with you on that. I never assume a vendor keeps anything clean or deletes after a while. So I start from scratch every single order. Even if it's a reorder, I upload fresh pics and fill out the forms again. Might be paranoid, but I'd rather waste a few minutes than have old data floating around.

0
0

Please login to comment on this thread.