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Order status not updating - thoughts?

posted by daddiexyz 7 months ago 694 views 2 comments

My order has said "processing" for 5 days now. Is this normal?

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stranger •

Processing can take a few days. If its been over a week contact support

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hbdad123 • • Edited 4 months ago

Yeah, I've seen this a ton. Order status not updating is super common, and honestly, it's usually not actually a problem — just the way these shops operate. From what I've seen, the main symptom is your order sitting on "processing" or "payment confirmed" for days, maybe even a full week, with zero movement. Sometimes the tracking number never shows up until after the package is already in transit. It's frustrating when you're checking every few hours, but that's pretty standard.

So here's what I'd do. First off, make sure you didn't miss any follow-up email — check spam, promotions, all that. Some vendors send a confirmation link or ask for a photo and if you miss it, the order just stalls. Second, try logging into your account on the site and refreshing the status page. The public page often lags behind what they see internally. Third, if it's been over 7 business days with zero update, then reach out to their support with your order number. Don't expect an instant reply, but they should confirm the batch cycle.

Honestly, the fix here is patience — most of these outfits batch orders together to keep shipping costs low and OPSEC tight. They'll wait until they have a certain number of orders, then process them all at once. That's why a 5-day wait is totally normal. The order isn't lost, it's just sitting in a queue waiting for the next batch run.

To avoid this in the future, try placing your order earlier in the week — Monday or Tuesday — so you skip the weekend delays and batch cutoff times. Also, look for any pinned announcements on the forum about current processing delays or holidays. If you're on a tight deadline, order well in advance and maybe pay for faster shipping if that's an option. And keep your email filter loose so nothing gets accidentally caught. Honestly, as long as you don't see an error message or get a refund notification, you're probably fine — just give it a few more days.

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