Order status not updating - update

Yeah, I've had that exact thing happen. It sat for like 6 days then suddenly showed up. One thing to check though—once it finally does ship, make sure the barcode actually scans right. If it hasn't been AAMVA compliance tested, sometimes you get weird stuff like the PDF417 string format being off, which throws a red flag at bars. So don't just rely on the tracking; do a quick scan when it arrives.

Mine said processing for a week then shipped. Be patient

Yeah, I’ve been through this before. When your order status sits on "processing" or "pending" for days without moving, it’s easy to start worrying something went wrong. But honestly, 5 days is totally normal for most places—they batch orders together before updating. So they collect a bunch of orders over a few days, then process and ship them all at once. You might not see any movement until that batch gets handled.

Honestly, if you’ve checked your account page and it’s just stuck on the same status for 3–7 days, no tracking number or "shipped" change—don’t panic. First, try refreshing the page or logging out and back in. Sometimes it’s just a caching issue on your end. If that doesn’t help, check your email spam folder for any update notifications that might have been filtered out.

The real fix here is patience, tbh. If it’s been under a week, you likely don’t need to contact support. Wait until day 7 or 8 before reaching out. When you do message them, keep it simple—just ask for an ETA and include your order number. Most vendors will give you a straight answer once the batch window passes. For prevention, if you’re ordering during a busy period (holiday, promo, right after a reup), expect longer batch times. Order a few days earlier than you think you need to, and don’t refresh the status page every hour—it doesn’t help.