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Photo rejected - what am I doing wrong?

posted by philly_bluntz 10 months ago 1,088 views 4 comments
Third time my photo got rejected by the vendor. They say the lighting is wrong but I'm standing right in front of a window during the day. What am I supposed to do differently? I don't have professional lighting equipment. Any tips for taking a good ID photo at home?
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GusBus • • ✓ Best Answer
Best setup: stand in front of a white wall, face a window (not beside it), take the photo during overcast day or use indirect sunlight. Phone camera is fine, just make sure it's at eye level.
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needabitch • • Edited 4 months ago

Hey, so I've been there — photo got rejected and honestly, I couldn't figure out why until I really looked at the lighting. The problem? Window light coming from the side throws a harsh shadow across half your face. That's pretty much an instant red flag on most checks because it messes with the face geometry and makes the image look inconsistent. Even if your face is perfectly centered, that shadow can create a weird contrast that the reviewers are gonna catch.

When I was troubleshooting, I tried a few things. First I held up a piece of white paper on the shadow side to see how much fill I could get — not enough. So then I tried turning my chair to face the window directly instead of angled. That helped a ton because the light hit both sides of my face equally. But even then window light can still be uneven, especially if it's a small window or the sky is partly cloudy. So I rigged up two desk lamps with LED bulbs (daylight balanced, around 5000K) on either side of the camera, aimed at my face from about 45 degrees. That gave me a nice even wash with no hot spots, honestly.

The fix that worked for me was to ditch the window entirely and set up a two‑lamp configuration — one on each side, a little above eye level, with some thin white cloth diffusers taped over the shades. That pretty much kills any harsh shadows and gives you a soft, even glow. For prevention, I always take a quick test shot now and check the histogram or zoom in on my eyes and nose. If I see any shadow line creeping across the cheek, I adjust the angle or the lamp height before I start. And avoid overhead room lights or mixed color temperatures — they'll create weird color casts on top of the shadow issue. Once you get that balanced front lighting dialed in, you'll stop getting rejected for lighting every time, tbh.

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MadisonStationsSon •
Also check that there are no shadows under your chin or nose. And make sure the background is plain - no furniture or patterns visible.
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smurfhacker •
One more thing - don't use flash! It creates harsh shadows and red eye. Natural diffused light is always better. Good luck with attempt #4!
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